Privacy policy

Last Updated: September 29, 2026

This Privacy Policy describes how Gemie Home, operated by GemieX ("Gemie Home," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit or make a purchase through gemiehome.com, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our website and services, we may collect information including:

Name

Billing address

Shipping address

Email address

Telephone number

Order and transaction information

Products viewed or purchased

Shopping cart information

Customer service communications

Device and browser information

IP address

Website usage and interaction information

Information submitted through forms or customer accounts

Payment information may be processed by authorized payment service providers. We do not necessarily receive or store complete payment card information.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders

Process payments

Provide shipping and tracking information

Communicate regarding orders

Process returns and refunds

Provide customer support

Maintain and improve our website and services

Prevent fraud and unauthorized transactions

Protect our customers, website, and business

Comply with applicable legal obligations

Provide marketing communications where permitted

Measure and improve website and advertising performance

Shopify

Our online store is powered by Shopify.

Shopify may process personal information as necessary to provide ecommerce, hosting, checkout, security, analytics, and related services.

Shopify's processing of personal information is subject to its applicable privacy terms and policies.

Service Providers

We may share information with service providers that help operate our business, including providers involved in:

Ecommerce hosting

Payment processing

Order fulfillment

Shipping and delivery

Customer support

Analytics

Advertising and marketing

Fraud prevention

Information technology and website security

These providers may process information as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

Order Fulfillment

Orders are fulfilled from Miami, Florida, United States.

Information necessary to fulfill and deliver an order, such as customer name, shipping address, contact information, and order details, may be shared with our fulfillment and shipping providers.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Provide essential website functionality

Maintain shopping carts and checkout sessions

Remember customer preferences

Understand website usage

Improve website performance

Measure marketing effectiveness

Help prevent fraud and abuse

Customers may be able to control certain cookies using their browser settings or privacy controls available through our website.

Disabling certain cookies may affect website functionality.

Analytics and Advertising

We may use analytics and advertising technologies to understand website usage and measure or improve marketing campaigns.

Depending on the technologies used and applicable law, information may be processed by analytics or advertising providers.

Where required, customers may be provided with choices regarding certain advertising or tracking technologies.

How We Share Information

We may disclose personal information:

To service providers performing services on our behalf

To payment processors

To fulfillment and shipping providers

To professional advisers when necessary

To government authorities when legally required

In connection with a business transaction or restructuring

When necessary to protect our legal rights, customers, website, or business

We do not disclose personal information in ways prohibited by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate transaction and business records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, tax, or regulatory obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:

Request access

Request correction

Request deletion

Request a copy of certain information

Object to or restrict certain processing

Withdraw consent where applicable

Exercise applicable privacy or marketing preferences

To submit a privacy request, contact:

support@gemiehome.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Our services are not intended to knowingly collect personal information directly from children where prohibited by applicable law.

If you believe a child has improperly provided personal information to us, please contact us.

International Customers

Our website may be accessed from locations outside the United States.

Personal information may therefore be processed in countries other than the country in which a customer resides, subject to applicable legal requirements and appropriate safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal obligations.

The updated version will be published on this page with a revised "Last Updated" date.

For privacy questions or requests:

Gemie Home
Operated by GemieX

Business Contact Address:
2241 NE 192nd St
Miami, FL 33180
United States

Email: support@gemiehome.com
Phone: +1 339-330-1336
Website: gemiehome.com